1. Important Information and Who We Are

Purpose of This Privacy Policy

This privacy policy aims to give you information on how Stream.Estate collects and processes your personal data through your use of this website and our real estate API services, including any data you may provide when you sign up for our service, subscribe to our newsletter, purchase a subscription, or use our API.

Controller

Stream.Estate is the controller and responsible for your personal data (collectively referred to as "Stream.Estate", "we", "us", or "our" in this privacy policy).

Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us at:

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier.
  • Contact Data includes billing address, email address, and telephone numbers.
  • Financial Data includes payment card details and transaction history.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your preferences, feedback, and survey responses.
  • Usage Data includes information about how you use our website and API services.
  • API Request Data includes information about the API requests you make, including endpoint parameters and query data.

3. How We Collect Your Personal Data

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
  • Automated technologies or interactions. As you interact with our website and API, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
  • Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources, such as analytics providers, advertising networks, and search information providers.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

Purposes for Which We Will Use Your Personal Data

We have set out below a description of all the ways we plan to use your personal data:

  • To register you as a new customer
  • To process and deliver your API requests
  • To manage your account and subscription
  • To manage payments, fees, and charges
  • To collect and recover money owed to us
  • To notify you about changes to our terms or privacy policy
  • To administer and protect our business and website
  • To deliver relevant content and advertisements to you
  • To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent

8. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

9. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. Changes to the Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy.

11. API-Specific Privacy Considerations

API Usage Data

When you use our real estate API, we collect data about your usage patterns, including the frequency of requests, the specific endpoints accessed, and the parameters of your queries. This information is used to optimize our services, troubleshoot issues, and ensure compliance with our Terms of Service.

Data Shared Through Our API

Our real estate API provides access to property listings, market analytics, and other real estate data. When you submit queries through our API, be aware that:

  • Parameters of your search may be logged for operational purposes
  • Aggregate, anonymized query data may be used for improving our services
  • We may track usage patterns to enforce rate limits and prevent abuse

Third-Party API Integration

If you integrate our API with your own applications or services, you are responsible for ensuring your use complies with all applicable laws and regulations, including obtaining any necessary consent from your end users for the processing of their data through our API.

12. International Data Transfers

We may transfer your personal data to countries outside your jurisdiction. When we do, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.